Valuation tells an MSP owner what the business is likely to be worth to a buyer or investor. It is rarely a single number. Different buyers apply different methods and weigh risks differently, but most focus on the same underlying drivers: recurring revenue, profitability, growth, client concentration and dependence on the owner.

What these articles cover

Articles tagged valuation explain common approaches, including earnings and revenue multiples, and how adjustments to reported profit are made. They discuss the factors that tend to raise or lower a valuation and the documentation buyers expect to see during due diligence.

Drivers you can influence

Several value drivers are within an owner's control. Increasing the share of contracted recurring revenue, improving gross margin, reducing reliance on a few large clients, documenting processes and building a management team that can run the business without the founder all make it more attractive and less risky to acquire.

Preparing for scrutiny

Buyers test claims. Keep financial records consistent, contracts organised and key measures reported the same way each period. Anticipate questions about churn, pricing and staffing, and be ready with evidence rather than estimates.

Using valuation as a management tool

Even without plans to sell, understanding valuation helps owners prioritise improvements that strengthen the business. Periodic informal assessments show whether decisions are building long-term value.

Read these articles with the exit planning, recurring revenue and benchmarks topics to connect everyday decisions with the value a buyer would place on them.