Advisory Solutions - Managed Services Provider
Advisory Solutions is a New York-based Managed Service Provider (MSP) that implements, manages, and secures IT systems for distributed teams. The company specializes in maximizing security and productivity through ready-to-go processes and technical expertise.
Their core service offerings include IT offloading, team augmentation, and IT provider transitions. The firm serves over 100 clients across multiple industries, maintaining more than 20 unique IT certifications and leading industry affiliations, including status as a 1Password Certified Partner and a focus on Apple in Business integrations.
The company utilizes a proprietary technology stack to streamline IT operations for its clients. Central to their delivery model is Wizard, a proprietary asset management platform that provides a real-time, centralized view of devices, software, and networking equipment.
Clients also utilize a dedicated Support Portal for ticket submission, update tracking, and managing employee onboarding and offboarding. Advisory Solutions emphasizes transparent workflows, providing a public Knowledge Base that outlines their specific technical processes and methodologies.
Key performance standards for their managed services include fast response times, overnight replacement of broken hardware, and ensuring all devices remain security compliant. Their technical scope covers help desk support, secure application access, and simplified approval processes to ensure new hires are productive on their first day.
Headquartered in Manhattan, the firm provides proactive IT strategies designed to function as an extension of a client's internal organization, focusing on high-impact results for distributed workforces.