Austin Managed IT and Cybersecurity Services
Founded in 2001, ALCON DTS provides comprehensive managed IT services and cybersecurity solutions to organizations throughout Austin and Central Texas. The company offers a range of service models designed to meet specific operational needs, including Co-Managed IT for internal teams seeking engineering support, and full Managed IT packages categorized as Remote IT, Complete IT, and Secure IT.
These tiered programs deliver essential functions such as 24/7 system monitoring, vendor management, business continuity planning, and dedicated on-site support when necessary.
The firm maintains a specialized focus on Healthcare IT and regulatory compliance, offering HIPAA consulting for clinics and ensuring patient information remains secure within approved systems. Their technical expertise extends to Texas Cybersecurity Safe Harbor alignment, regulatory compliance guidance, and Managed Microsoft 365 environments.
Beyond traditional infrastructure, the company assists businesses with AI Readiness and Implementation, focusing on establishing proper data boundaries and tenant security before deploying public or private artificial intelligence tools.
ALCON DTS differentiates itself through a structured approach to security, providing vCISO services, email phishing testing, and cybersecurity framework guidance within its advanced service tiers. Their technical capabilities also encompass Data Networks, VoIP solutions, and endpoint protection.
By managing the day-to-day operations of identity management, cloud backups, and network integration, the company helps regulated industries maintain accountability and reduce downtime through a single-partner relationship.