Digiwest Managed Services
Digiwest Managed Services is a technology consulting firm providing managed IT, cybersecurity, and cloud solutions for businesses in Portland, Oregon, and Orlando, Florida. With over 20 years in operation, the company utilizes a team of local engineers to deliver 24/7 live support and proactive infrastructure monitoring.
They specialize in serving specific sectors including engineers, architects, financial services, law firms, and the hospitality industry. By avoiding offshore call centers and utilizing a flat-rate monthly pricing model, the firm offers predictable IT budgeting and direct access to experienced technicians who manage tickets from inception to resolution.
The company’s service portfolio encompasses comprehensive network infrastructure design, firewall management, and VoIP phone systems. Their cybersecurity suite includes AI-backed threat detection, Managed Detection and Response (MDR), and Zero Trust architecture, along with compliance readiness for frameworks such as CMMC, HIPAA, and SOC 2.
For organizations transitioning to the cloud, Digiwest provides Microsoft 365 migrations, Azure cost optimization, and ongoing administration of SharePoint and Teams environments. Each engagement is supported by vCIO and IT strategy services, which involve quarterly business reviews and multi-year technology roadmaps to align IT investments with organizational goals.
To ensure business continuity, Digiwest implements backup and disaster recovery solutions using platforms like Datto and Veeam. These services include regular backup validation and documented recovery time objectives to protect against data loss.
Their managed IT services include unlimited helpdesk support, patch management, and vendor management, allowing clients to consolidate their technology oversight under a single provider. The firm maintains over 50 industry certifications and provides a 99.9% uptime SLA to ensure operational stability for their clients' network environments and hardware lifecycles.