Comprehensive Managed Services for the Legal Industry
Frontline Managed Services is a specialized managed services provider (MSP) that delivers strategic advisory, technical operations, and managed IT services exclusively to law firms. With nearly 40 years of experience in legal technology, the firm supports over 300 law firms and more than 300 industry-specific applications.
The company focuses on connecting strategy and technology to improve law firm productivity, profitability, and operational resilience. Their service model covers the entire firm lifecycle, from initial client intake to financial performance and revenue operations.
The firm’s service portfolio is divided into several specialized areas, including Legal Application and Platform Optimization and Tech-Enabled Business Processes. These offerings address document and knowledge systems, practice management platforms, and modern collaboration tools.
Frontline also provides Strategic Advisory Services, which encompass AI strategy and governance, business process transformation, and technology platform roadmaps. A significant differentiator is their Helix service desk, a generative AI-powered support solution designed specifically for the unique demands of legal professionals.
Beyond software optimization, Frontline Managed Services manages Secure Infrastructure and Managed IT Operations. This includes providing Virtual CIO and CISO services, cybersecurity compliance, network operations, and cloud adoption management.
Their financial operations support assists firms with eBilling and collections, helping to reduce accounts receivable cycles and improve cash flow. By integrating proprietary technologies with strategic partnerships, Frontline manages routine IT issues and complex administrative tasks, allowing legal internal staff to focus on day-to-day practice operations.