Managed IT Services and Strategy at Highpoint Technology Group
Founded in 2010, Highpoint Technology Group is a Houston-based managed service provider specializing in comprehensive technology solutions for small and medium-sized businesses. The company delivers Managed IT Services that encompass the maintenance of desktops, servers, networks, and video conferencing platforms.
Their service model emphasizes a high-touch approach, providing each client with a dedicated Customer Experience Manager and engineer to oversee technical requirements and ensure accountability. With 24/7 customer support and a focus on Houston-area SMBs, the firm facilitates seamless technology onboarding and transitions, often scheduled during non-standard hours to minimize operational disruptions.
The firm’s expertise extends into Cyber Security and cloud management, offering vulnerability assessments, ransomware protection, and cost optimization strategies for cloud environments. Highpoint Technology Group provides specialized IT Strategy and Planning, including CIO and CISO advisory services, business continuity planning, and the development of actionable IT roadmaps.
These strategic offerings are designed to align technology investments with long-term growth objectives, ensuring that infrastructures are scalable and secure against evolving digital threats.
Beyond daily operations, Highpoint Technology Group supports Technology Transformations through project-based consulting, mergers and acquisitions assistance, and workplace modernization. Their Lifecycle Management programs address vendor strategy, hardware maintenance, and software updates to keep devices reliable and secure.
Additionally, the company offers remote work solutions and employee experience optimization to enhance productivity. Through the HighPoint Magic Portal, clients gain access to personalized strategic recommendations, transparent cost timelines, and project priorities to maintain a proactive technology posture.