Managed IT Services and Support by Hubbard Street Technology
Located in the heart of Chicago, Hubbard Street Technology has provided comprehensive outsourced IT support and managed services to growing businesses since 1994. The company specializes in becoming a single resource for all organizational technology needs, moving beyond simple software reselling to offer a dedicated support and management team.
Their core service model is built around a domestic helpdesk with rapid escalation protocols, ensuring that technical issues are addressed quickly by local experts. By managing routine IT tasks, the firm allows business leaders to focus on core operations and profitability rather than technical maintenance.
The company’s service portfolio includes cloud services, Azure consulting, and Microsoft Office 365 solutions. They also offer robust network management and specialized IT project oversight.
A key differentiator is their integrated approach to cybersecurity, which is included in every service package. This proactive stance is supported by 24/7 monitoring and a rigorous IT Risk Assessment process, which utilizes a constantly evolving checklist to ensure client systems remain stable, consistent, and secure against emerging digital threats.
Hubbard Street Technology emphasizes transparency and predictable budgeting through its "Walk Away Anytime" guarantee and detailed billing practices. To keep client hardware optimized, they implement a 3-Year Replacement Program for end-user computing devices, ensuring employees always have access to functional, up-to-date technology.
The firm maintains client alignment through Quarterly Business Reviews, where they evaluate technical performance and plan future infrastructure improvements. Their support model accommodates both remote environments and on-site visits for businesses throughout the Chicago metropolitan area.