Managed IT Services and Business Technology Solutions by ICS
Founded in 1981, ICS is a specialized provider of comprehensive technology solutions serving Houston, Austin, and San Antonio. The company maintains a strong focus on Managed IT Services, offering network monitoring, IT help desk support, and strategic IT consulting.
As a SOC 2 Type 2 and HIPAA compliant organization, ICS provides high-level security solutions and monitoring tailored for industries with strict regulatory requirements, including healthcare, law firms, and accounting practices. Their service model includes both fully outsourced IT support and co-managed IT services designed to assist internal departments with Microsoft 365 and Azure cloud solutions.
Beyond standard computing support, ICS specializes in business telephony and communication infrastructure. Their offerings include ICS OpenVoice, Mitel cloud and on-premise systems, and Microsoft Teams integration.
The company maintains in-house expertise for low voltage cabling, encompassing network cabling, fiber installations, and wireless Wi-Fi solutions. Additionally, ICS provides professional Audio/Visual solutions such as Crestron systems, digital signage, and video conferencing setups for ballrooms and classrooms.
For physical security, they implement video surveillance systems using platforms like Avigilon, Milestone, and Verkada.
ICS caters to a diverse client base that includes nonprofit organizations, country clubs, manufacturing facilities, and oil and gas companies. While their physical offices are located within the Texas triangle, they utilize a nationwide network to support business technology needs across the United States.
Key differentiators include their Hardware as a Service (HaaS) and Desktop as a Service (DaaS) programs, as well as their commitment to IT cost optimization and vendor management to streamline operational expenses for small and medium-sized businesses.