Intelice Solutions Business IT Services
Intelice Solutions is a managed IT services provider serving the Washington D.C. Metro area, including Frederick, Maryland, and Reston, Virginia. The company specializes in Managed IT Services and Cybersecurity Solutions, offering a comprehensive suite of support options such as remote IT help desk assistance, server administration, and network monitoring.
By integrating the expertise of the former Invario Network Engineers, the firm delivers specialized Microsoft 365 Solutions, covering Azure, Teams, SharePoint, and OneDrive, alongside dedicated Apple Technology support for diverse business environments.
The company provides a robust framework for digital protection through Managed Detection and Response, vulnerability testing, and Multi-Factor Authentication (MFA) implementation. Their security offerings extend to professional dark web monitoring, phishing prevention training, and Governance, Risk, and Compliance (GRC) services.
For organizations requiring high-level oversight, Intelice Solutions offers Virtual CISO and CIO services, facilitating long-term IT strategy, assessment, and cloud data migration. Infrastructure support includes managed cloud services, Data Center hosting, and Desktop as a Service (DaaS) solutions.
Intelice Solutions differentiates its service through specific performance commitments, including a 90-second Help Desk response guarantee and a 30-minute response time for high-priority escalated tickets. Their operational scope encompasses routine maintenance, such as Backup and Disaster Recovery and employee onboarding and offboarding, as well as complex IT Project management and procurement.
The firm emphasizes proactive monitoring to prevent interruptions, ensuring business continuity for small and mid-sized businesses across various sectors, including construction and accounting.