Managed IT and Cybersecurity Solutions by Knowtion
Based in Cleveland, Ohio, Knowtion provides comprehensive managed IT services and cybersecurity solutions designed for organizations across Northeast Ohio and distributed environments. The company operates as a full-service technology partner, offering 24/7/365 help desk support, proactive infrastructure monitoring, and onsite or remote assistance.
Their service model accommodates different organizational needs through fully managed IT, where they serve as a complete outsourced IT department, or co-managed IT, which provides Tier 1 and Tier 2 augmentation for existing internal teams.
The company specializes in layered cybersecurity protection, focusing on identity management, endpoint protection (EDR), email security, and vulnerability management. Their technical expertise extends to Microsoft 365 and Azure administration, cloud identity, and licensing management.
Additionally, Knowtion offers Device360, a lifecycle management program that bundles business-class hardware, setup, and planned refreshes into a predictable workplace program. This ensures that endpoints, including laptops, tablets, and phones, are standardized and secure throughout their entire lifecycle.
Knowtion emphasizes business continuity through cloud and server backup and disaster recovery planning to mitigate the impact of downtime. Strategic guidance is provided via vCIO services, which translate technology decisions into prioritized roadmaps, budgeting, and vendor management.
The firm serves various industries, demonstrating scalability by supporting clients through significant growth periods. They utilize a transparent, per-user pricing model and offer initial IT resilience assessments to identify infrastructure risks, security gaps, and cost-saving opportunities for prospective clients.