Managed IT Support and Cybersecurity Services by MBPS
MBPS provides 24/7 managed IT support and comprehensive cybersecurity solutions tailored for small to medium-sized businesses. Operating in Phoenix, Las Vegas, Houston, and Puerto Rico, the company specializes in serving industries such as casino gaming, hospitality, logistics, medical, and professional services like legal and financial firms.
Their team consists of CompTIA A+ certified professionals who focus on maintaining infrastructure that scales for organizations with 15 to 70+ employees. MBPS differentiates itself through a commitment to speed, boasting ticket response times under 15 minutes, which is significantly faster than the industry average.
The company’s service portfolio is divided into four primary areas: Managed IT Services, IT Security, Infrastructure and Cloud, and Professional IT Services. Core offerings include IT Helpdesk support, Microsoft 365 management, proactive maintenance, and technology migration.
On the security front, MBPS utilizes a multi-layer stack encompassing Managed SOC, Endpoint Detection and Response (EDR), vulnerability management, and Managed Firewall services. They also provide specialized protection against AI-powered malware and phishing attacks, alongside Security Awareness Training for staff to mitigate human-centric risks.
Beyond daily support, MBPS offers high-level strategic guidance through Virtual CIO services and IT Audit and Compliance. Their infrastructure capabilities cover Infrastructure as a Service (IaaS), VoIP services, and Oracle Cloud Services.
The firm also assists with digital transformation by automating processes through Robotic Process Automation (RPA) and software workflows. MBPS operates with a transparent pricing model, offering predictable monthly costs and service level agreements that ensure reliable system performance and business continuity for their clients.