Springboard IT (MTS Pro Services)
Springboard IT, operating as MTS Pro Services, is a specialized information technology firm headquartered in New York City with over 30 years of experience. The company provides comprehensive Mac and Windows IT service management, with a distinct focus on Apple enterprise environments.
Their service model addresses the complexities of Mac Fleet Management, treating Apple hardware as sophisticated infrastructure rather than modified Windows projects. The firm operates an Apple Specialist retail store in Chelsea and maintains status as an Apple Authorized Service Provider, offering professional repairs, data recovery, and corporate hardware support.
The company’s core offerings include Managed IT Services, proactive security monitoring, and specialized Jamf Administration through their Talos Fleet Management platform. This service handles high-volume Apple deployments, including automated device management, patching, and custom scripting for enterprise-class cloud architecture.
Additionally, Springboard IT provides Lifecycle Management services, which encompass corporate purchasing, warehousing, hardware redeployments, and device trade-ins. Their strategic approach begins with a "Reality Check" assessment to identify security gaps in network access, backups, and Apple Business Manager configurations.
Beyond traditional MSP functions, Springboard IT supports growing organizations with IT Staffing, networking infrastructure, and employee onboarding and offboarding workflows. Their expertise extends to hardware lifecycle logistics, ensuring equipment is staged and ready for remote or on-site employees.
By combining retail capabilities with deep technical consulting, the firm manages every stage of the device lifecycle, from initial procurement and provisioning to secure liquidation and retirement.