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Framework

The MSP Valuation Framework

The MSP Valuation Framework estimates a likely sale-price range by adjusting EBITDA for owner-specific costs, weighting recurring revenue quality, testing client concentration and scoring how transferable operations are to a new owner.

Build a defensible valuation range before the first broker call.

Last updated 1 min read

A defensible valuation rangeSource: MSP Agenda methodologyIllustrative figure.

Framework at a glance

Published by
MSP Agenda
Version
1.0
Controls
Four inputs: adjusted EBITDA, recurring revenue weight, concentration and transferability
Applies to
MSP owners, investors and M&A advisors
Cost position
Included in the MSP Agenda methodology; no separate licence required

A valuation is not a number a broker gives you; it is a model you build from the drivers buyers actually pay for. The MSP Valuation Framework gives owners a repeatable way to estimate a range and to see which levers will move it.

Adjusted EBITDA

Start with net profit and add back owner-specific costs, one-off expenses and discretionary spending. Be honest: buyers will reverse anything that cannot be separated from the business. The resulting adjusted EBITDA is the base on which the multiple is applied.

Recurring revenue weight

Not all revenue is equal. Recurring revenue under contract gets a higher quality weight than project revenue or time-and-materials work. Calculate the proportion of revenue that is contracted recurring and consider how to shift project clients onto recurring agreements before a sale.

Client concentration

Concentration reduces the multiple. If one client is larger than a level the buyer considers material of recurring revenue, the buyer prices in the risk of losing them. Diversification is usually the highest-return improvement an owner can make.

Transferability score

A business that depends on the owner is harder to sell. Score transferability across process documentation, leadership team depth, vendor relationships and client-facing roles. Each improvement should increase the multiple by making the handover safer.

Note

Multiple ranges and thresholds are placeholders pending verified M&A data.

About the author

Luis Navarro

Founder, MSP Agenda

Luis co-founded the London managed service provider Totality Services in 2008 and spent seventeen years growing it from a two-person business to a team of around 45 people serving more than 150 organisations, before its acquisition by Lyra Group in 2025. He writes MSP Agenda from the commercial seat: winning the right clients, expanding the accounts you already have, and building a business that is worth buying.

Credentials
  • Co-founder, Totality Services (2008–2025)
  • MSP exit completed with Lyra Group, 2025
  • Founder, MSP Agenda
Writes about
  • MSP growth strategy
  • Prospect qualification
  • Account expansion
  • Valuation and exit readiness
LinkedIn profile

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