AJ Technology Company - Managed IT support & Services
AJ Technology Company, also known as AJTC, provides comprehensive managed IT services and support tailored primarily for small to medium-sized businesses. Based in the Chicago area, the firm specializes in a broad range of technical solutions including IT infrastructure planning, hardware procurement, and cloud solutions.
Their infrastructure services encompass security systems, network cabling, and the implementation of scalable systems designed to prevent operational interruptions. The company also offers specialized development services, including database development and application development, to help businesses streamline their internal workflows.
The company’s service model focuses on three primary pillars: IT Infrastructure, IT Management, and IT Optimization. Their IT Management suite features proactive maintenance, status monitoring, and 24/7 helpdesk support provided by human experts rather than automated systems.
To ensure business continuity, AJTC implements enterprise-grade cybersecurity, anti-virus protocols, and robust data backup and disaster recovery plans. Their optimization services aim to improve technology alignment through Microsoft 365 optimization, data analytics, and the automation of manual software processes.
AJTC distinguishes itself in the market through a specific price-match guarantee, offering to match or beat competitor pricing for up to 36 months for qualified clients. They utilize a process-driven approach to minimize downtime and provide on-site IT support when necessary for businesses with over ten employees.
The firm emphasizes personalized service by limiting new client intake to ensure dedicated technical resources are available for every account. Their technical expertise extends to Telephone and VoIP systems, ensuring that all aspects of a client's communications and digital environment are integrated and secure.