IT of United States Business Overview
IT of United States, also known as IT of US, is a specialized technology services provider offering comprehensive support solutions for businesses and individual clients. The company maintains a physical presence in Florida with offices located in Brickell, Coral Gables, and Boca Raton.
Their service model is designed to provide high accessibility, offering 24/7 remote support globally alongside on-site technical assistance. For local clients, the firm provides same-day on-site availability, while extending next-day nationwide on-site service for locations outside their primary Florida hubs.
The company’s core offerings include Managed Service Provider (MSP) plans, which are structured to provide continuous, 24/7 technical coverage and infrastructure management. For clients requiring intermittent assistance, IT of US provides on-demand support tickets and instant remote screen sharing to resolve immediate technical issues.
The company utilizes a transparent billing structure with professional service rates starting at $119 per hour. This pricing model applies to both their reactive troubleshooting services and their proactive maintenance programs.
Technical support is facilitated through multiple channels, including a dedicated 24/7 support hotline and an integrated support ticket tracking system. Their expertise spans a wide range of information technology needs, focusing on operational reliability and rapid response times.
By combining managed IT services with flexible hourly consulting, IT of US caters to diverse business requirements, ranging from small office setups to enterprise-level network management and continuous monitoring.