Leet Services
Based in Rochester Hills, Michigan, Leet Services is a managed service provider (MSP) delivering outsourced IT services and local technical support to small and medium-sized businesses. The company specializes in serving organizations with 15 or more employees across diverse sectors, including engineering, manufacturing, construction, and financial services.
Differentiating itself through rapid response times, the firm maintains a benchmark of answering 95% of calls in under 29 seconds and resolving most technical issues within 30 minutes. All technical staff are located locally in Southeast Michigan to ensure prompt onsite and field support by the next business day when required.
The company’s service portfolio encompasses infrastructure and cloud virtualization, including Virtual Desktop Infrastructure (VDI), remote work solutions, and cloud migration. Their managed IT services include Microsoft 365 and Google Workspace support, mobile device management, and technical business reviews.
Leet Services also provides strategic vCIO consulting, IT roadmapping, and project management to align technology with business growth. A significant portion of their offering focuses on cybersecurity consulting, featuring managed detection and response (MDR), identity and access management (IAM), and multi-factor authentication to protect client data.
Leet Services emphasizes a comprehensive onboarding process, dedicating one-on-one time to each employee to resolve existing technical frustrations. Their co-managed IT services allow internal teams to collaborate with Leet’s engineers for specialized needs.
The firm provides 24/7 security monitoring and managed firewall support as part of their standard packages. By utilizing spam and DNS website filtering along with security awareness training, the company focuses on proactive threat prevention rather than just reactive troubleshooting for businesses in the Rochester area.