Lombardo Technology Services Business Overview
Lombardo Technology Services is a Michigan-based information technology firm that has provided managed services to businesses for 18 years. Operating out of Rochester, the company functions as a comprehensive outsourced IT department, offering proactive network monitoring and maintenance designed to prevent downtime.
Their core service model centers on Managed IT Services, which includes help desk support, managed anti-virus, and network infrastructure oversight. By utilizing a documented ticketing system, the firm allows clients to track service requests, resolutions, and response times for every device and user within their organization.
The company specializes in modernizing business operations through Cloud Services and VoIP Phone Systems. Their cloud expertise extends to the implementation of entirely private infrastructures, including virtual servers and workstations, to support distributed workforces.
For telecommunications, they provide cloud-based voice solutions that utilize internet connections to reduce monthly costs while adding advanced features for multi-location businesses. Additionally, the firm handles Network Infrastructure design, tailoring hardware and connectivity solutions to specific workload requirements, such as handling large CAD files or standard administrative documentation.
Security is a primary focus of their offerings, featuring a robust suite of Cybersecurity Solutions. These services include Endpoint Detection & Response (EDR), next-generation antivirus, multi-factor authentication, and identity protection.
These security measures are specifically curated to help businesses meet the evolving requirements of cybersecurity insurance providers. Lombardo Technology Services also offers flexible procurement options, including LTS-owned managed infrastructure for companies that prefer not to purchase their networking hardware outright.