Managed IT Services and Cybersecurity in South Florida

ITP 360 Managed IT Services & Support Desk is a Miami-based technology provider that has served the South Florida business community for over 20 years. The company specializes in Managed IT Services, offering a comprehensive suite of solutions including 24/7 help desk support, proactive network monitoring, and cloud management.

With a bilingual team fluent in English and Spanish, the firm guarantees a 99.9% uptime and provides an industry-leading response time of under 15 minutes for critical issues. Their infrastructure support caters to businesses ranging from 5 to 500 users across various sectors, including construction, law, and retail.

A significant portion of the firm’s expertise is dedicated to Cybersecurity and Regulatory Compliance. They provide specialized technical controls and documentation for highly regulated industries, specifically focusing on HIPAA compliance for healthcare providers and PCI DSS compliance for merchants.

Their security framework utilizes a zero-trust architecture and 24/7 threat monitoring to protect against ransomware and data breaches. In addition to core infrastructure management, ITP 360 offers Custom AI Agents to automate business workflows and Custom Software Development tailored to specific internal tools or customer-facing applications.

Headquartered in Miami, the company provides both remote and on-site support to a wide service area including Coral Gables, Doral, Brickell, and Aventura. Their service model is built on transparent flat-rate pricing, ensuring predictable monthly costs for enterprise-grade service level agreements.

By integrating Microsoft 365, Google Cloud, and AWS solutions, ITP 360 assists South Florida organizations in achieving digital transformation while maintaining robust security standards and operational efficiency.