Comprehensive Managed IT, Cybersecurity, and AI Readiness
VirtuWorks is an established information technology firm that has provided managed services since 1994. The company operates as a Microsoft Tier 1 Cloud Solution Provider (CSP) and is ISO 27001 certified, specializing in serving organizations with 10 to 1,000+ users.
Their service model focuses on a Microsoft 365-native platform that integrates device automation, multi-factor authentication (MFA) monitoring, DNS security, and asset tracking. Support is delivered through 24/7 US-based engineers who adhere to a four-hour Service Level Agreement (SLA) for helpdesk requests.
The firm offers a robust suite of technical solutions, including Managed IT Services, co-managed IT support, and Business VoIP via Microsoft Teams Phone. Their security infrastructure features 24/7 Security Operations Center (SOC) monitoring, Managed Detection and Response (MDR), and vulnerability management.
To address modern data protection needs, VirtuWorks provides immutable Microsoft 365 backups for Exchange, OneDrive, and SharePoint, as well as dedicated private cloud remote desktop environments designed for secure, hardware-independent access.
Beyond traditional support, VirtuWorks maintains a specialized focus on AI Readiness and Compliance. This includes managing technical controls for SOC 2, HIPAA, GLBA, and NIST frameworks.
Their AI workstream helps organizations govern data usage and prepare for Microsoft Copilot rollouts. The company serves a wide range of industries that require stringent data security, such as law firms, wealth management, healthcare, construction, and engineering.
Pricing is structured on a predictable per-user basis, encompassing routine maintenance and executive reporting without standard project invoices.