Nerds Support, Inc.
Nerds Support, Inc. is a professional Managed IT Services Provider based in Miami, Florida, with over 20 years of experience delivering technology solutions to an international clientele. The company specializes in providing compliance-certified IT support, security solutions, and strategic management designed to enhance operational efficiency.
As a SOC 2 Type 2 certified organization, the firm adheres to rigorous data security and operational standards, catering specifically to highly regulated sectors such as accounting, finance, wealth management, logistics, and manufacturing.
The company’s core offerings include 24/7/365 managed IT services, which encompass routine system maintenance, remote monitoring, and network audits. Their security suite features managed compliance services, disaster recovery, and mobile device management, alongside specialized QuickBooks hosting and VoIP phone systems.
Nerds Support also provides technical expertise in IT automation and DevOps, helping businesses modernize their infrastructure through customizable cloud solutions that facilitate secure remote collaboration. By outsourcing cybersecurity policies and service level agreements to certified engineers, organizations can maintain regulatory compliance while protecting essential business data.
Beyond day-to-day technical support, Nerds Support offers strategic IT consulting to assist businesses in budget management and infrastructure efficiency. Their service model focuses on a predictable, fixed-cost structure, aiming to prevent costly downtime through proactive network monitoring and threat detection.
With a reported average call answer time of three seconds and a 15-minute issue response time, the firm emphasizes responsive service delivery. Recognized by industry publications like CRN and Channel Futures, the provider serves as a comprehensive external IT department for growing companies seeking scalable technology and robust cybersecurity frameworks.