PC Professional Managed IT Services
Founded in 1981, PC Professional is a Managed IT Service Provider headquartered in the San Francisco Bay Area. The company serves businesses and nonprofit organizations across Northern California, including Oakland, San Jose, Berkeley, and Sacramento.
As a family-owned enterprise, they offer proactive technology management designed to prevent outages before they impact productivity. Their service model emphasizes human-led support, ensuring clients speak with local technicians rather than remote call centers, with a 15-minute response time guarantee for technical issues.
The firm provides a comprehensive suite of solutions tailored to different organizational sizes. For small businesses without dedicated departments, they act as a full-service IT department, handling everything from printer troubleshooting and new hire setups to strategic IT consulting and vendor management.
For mid-sized organizations with existing staff, they offer co-managed IT services, providing specialized support for complex tasks such as SOC 2 compliance, cloud infrastructure management, and CIO-level guidance. Their expertise extends to artificial intelligence consulting, helping businesses integrate AI tools as strategic assets.
PC Professional specializes in high-level security and data protection. Their cybersecurity services include 24/7 ransomware protection, endpoint detection and response (EDR), and incident response to mitigate data breaches.
Additionally, they manage cloud services, data backup, and disaster recovery to ensure business continuity. By offering 24/7 proactive monitoring and on-site support from their Bay Area headquarters, they assist clients in maintaining network stability while aligning technology investments with long-term business goals.