Managed IT Services from Salmon Bay Technology
Salmon Bay Technology provides comprehensive IT solutions specifically designed for small and medium-sized businesses. The company specializes in Managed Server solutions built on the FreeBSD operating system, offering a secure alternative to Windows-based servers that includes Windows domain controller replacement without additional licensing fees.
A key focus of their infrastructure management is data security, particularly ransomware protection. Their systems utilize a combination of secure offsite backups and full workstation recovery tools to neutralize threats like CryptoLocker and ensure rapid data restoration in the event of a breach.
The firm offers a diverse range of Professional IT Services, including network architecture, technology consulting, and Enterprise Email solutions through partnerships with Microsoft Office 365 and Google Workspace. Their service model is built on a subscription-based Help Desk that provides predictable costs for businesses.
This support structure includes remote and onsite assistance, encompassing hardware setup, software troubleshooting, and ongoing system maintenance such as Antivirus management and Windows update automation. According to the provider, approximately 95% of software-related issues are resolved via remote link-to-computer sessions.
Additional offerings include Cyber Security consulting, website design, and domain name registration. As a Telecom Agent, Salmon Bay Technology also facilitates the implementation of cloud-based phone services and VOIP systems.
By acting as a single point of contact for managed network and server needs, the company aims to streamline business operations through integrated technology deployments. Their team handles the selection, implementation, and ongoing management of hardware and software to ensure clients maintain a fully connected and functional digital environment.