CyberStreams Managed IT Solutions
CyberStreams is a technology services provider headquartered in Seattle, Washington, with an additional office in Austin, Texas. The company specializes in comprehensive Managed IT Services for small to mid-sized businesses, operating under a flat-fee monthly model designed to provide predictable costs.
Their service delivery is structured around a 90-second Help Desk response guarantee and a focus on non-technical communication to ensure clarity for business owners. The firm manages entire IT infrastructures, aiming to improve operational speed and security through proactive maintenance rather than reactive troubleshooting.
The company’s service portfolio includes specialized Cybersecurity Services, ransomware protection, and CMMC Support for organizations needing to meet federal regulatory standards. Beyond daily support, CyberStreams handles complex IT Projects such as cloud migrations, office relocations, and AI Deployment.
Their infrastructure capabilities extend to LayerOne network cabling services and the implementation of VoIP systems to facilitate modern communication needs. They also provide dedicated support for Microsoft 365 environments and data center connectivity.
Led by Founder and CEO Mat Kordell, the CyberStreams team consists of dedicated directors for service, finance, and client success, alongside a staff of service engineers and escalation leads. The firm emphasizes client relationship management over transaction-based profits, offering a 90-day money-back guarantee for their services.
By integrating network security, disaster recovery, and strategic consulting, the company acts as an outsourced IT department, assisting businesses in scaling their technological capabilities while maintaining budgetary control.